Firstrust Bank Statement Messages

2019 Privacy Disclosure and Opt Out Notice

View the 2019 Privacy Disclosure and Opt Out Notice

Visa International Service Assessment Fee September 30, 2019

Visa® has increased its Visa International Service Assessment Fee to 1.0% of the transaction amount on foreign transactions (Debit Card transactions made in foreign currency or made in U.S. Dollars if the transaction is made or processed outside of the U.S.)

Dormant Fee to be Assessed April 9, 2019

Customers with checking accounts that have been inactive for one year or savings accounts that have been inactive for two years will be assessed a $20 dormant account fee on April 9, 2019.  Now is a good time to review your account status and determine how Firstrust can best meet your banking needs.  Visit us at firstrust.com for more information.  If you have any questions, please contact our Customer Care Center at 800-220-BANK.

 

ATM Security Reminder

Our customers' safety and security is a priority to us here at Firstrust Bank. Here are debit and ATM card safety tips we recommend you follow every time you visit an ATM.

--Be aware of your surroundings before using an ATM. If the machine is obstructed from view or poorly lit, visit another ATM.

--Shield the screen and keyboard so anyone waiting to use the ATM cannot see you enter your PIN or transaction amount.  

--Put your cash, card and receipt away immediately. Count your money later, and always keep your receipt.    

--If you see anyone or anything suspicious, cancel your transaction and leave immediately. If anyone follows you after making a transaction, go to a crowded, well-lit area and call the police.

--When using an enclosed ATM that requires your card to open the door, avoid letting strangers follow you inside.    

--When using a drive-up ATM, make sure all passenger car doors are locked and windows are up. 

If you have any complaints regarding the security of our ATM, please contact Firstrust Bank at 800-220-BANK or, for New Jersey residents only, contact the New Jersey Department of Banking at 800-446-7467.