While these are unprecedented times, as Philadelphians, we are built for this. We’ve hit the mat before, but together, we’ve always answered the bell, time and time again.

And while things are changing in the world around us, our resilience and resolve will win the day, making our region, communities, businesses and families stronger – and our future brighter.

Stay healthy. Stay strong.


Richard J. Green
Chairman and CEO

BRANCHES OPEN TO SERVE YOU

The safety and security of our customers and employees is our #1 priority. Drive-thru and by-appointment service remain available at all our branches thanks to our brave and dedicated employees.

ONLINE & MOBILE BANKING ENHANCEMENTS

As our customers turned to technology, we made it even easier for them to manage their businesses and finances anywhere, 24/7.

Small Business PPP Loans

Small businesses are the lifeblood of our Philly region. Firstrust wanted no customer in need of a PPP loan to be left behind – and none were! Over 1,500 customers received PPP loans, preserving countless jobs in our region.

$1.0 MILLION DONATION

The Green Family Foundation with Firstrust Bank pledged $1.0 million towards COVID-19 relief efforts, to help small businesses and those impacted by the healthcare crisis.

ONLINE FINANCIAL WELLNESS COURSES

As Philly schools implemented remote learning…so did Firstrust. We launched over 30 free online courses designed to help customers gain the knowledge needed to thrive during and post crisis.

In the news...Firstrust Bank helping customer Spikes Trophies

FORBES COVERAGE

“Call Centers Can Help Americans Weather The COVID-19 Calamity” by Richard Levick covers how Firstrust Bank connected two customers in a time of need to save businesses and jobs.

FIGHTING FOR SMALL BUSINESSES
(CUSTOMER QUOTES)

“I want to take this opportunity to profoundly thank you for working so quickly to get our application submitted and approved. Firstrust was on top of this and therefore is able to help many businesses in the area including ours. I understand from the news that dealing with some of the big banks has been a nightmare. You always answered your phone and we’re very patient with us.”

SUPPORTING HEALTHCARE WORKERS

In support of healthcare workers on the frontlines of the crisis, Market Street Financial’s video wall displays a message of unity.

FIGHTING FOR SMALL BUSINESSES (CUSTOMER QUOTES)

“Firstrust ability to act quickly in these trying times has been very impressive. Even more impressive has been the level of communication the bank has had with its customers. I have clients with other banks that can’t get a response to any question that they are asking. We are very thankful that we switched our business to you and Firstrust.”

FIGHTING FOR SMALL BUSINESSES (CUSTOMER QUOTES)

“I just wanted to extend our utmost thanks for shepherding us through the loan process. You were right there with us at all phases, and at all times during the day and night. This loan is critical to us given the extreme uncertainty we are facing.”