To help reduce the risk of fraud, under certain conditions, we may require you to use your Personal Identification Number (PIN) for debit card transactions.
There has recently been a large number of merchant compromises and, because of this, our fraud detection system that monitors debit card transactions may require you to enter your PIN. If your debit card transaction, using your signature, is declined, please try your purchase again using "debit" and key in your PIN.
We apologize for any inconvenience this may cause. For any questions, please call our Customer Care Center at 800-220-BANK.