Whatever keeps you afloat, just don’t float your info to scammers.

Banks never ask for personal details via emails or sketchy links. It’s time to put scammers in their place.

At Firstrust Bank we’re committed to helping you spot scams and protect your account. We’ve joined with the American Bankers Association in a nationwide effort to fight phishing—one scam at a time.

‍

Email Scams

Email scams account for 96 percent of all phishing attacks, making email the most popular tool for bad guys. Often, the scammer will disguise the email to look and sound like it’s from Firstrust Bank - BUT IT’S NOT.

1. Avoid clicking suspicious links – If an email pressures you to click a link, whether it’s to verify your login credentials or make a payment, you can be sure it’s a scam. Firstrust Bank will never ask you to do that. It’s best to avoid clicking links in an email. Before you click, hover over the link to reveal where it really leads. When in doubt, call Firstrust directly, or type firstrust.com directly into your browser.
2. Raise the red flag on scare tactics – Firstrust Bank will never use scare tactics, threats, or high-pressure language to get you to act quickly, but scammers will. Demands for urgent action should put you on high alert. No matter how authentic an email may appear, never reply with personal information like your password, PIN, or social security number.
3. Be skeptical of every email – In the same way defensive driving prevents car accidents, always treating incoming email as a potential risk will protect you from scams. Fraudulent emails can appear very convincing, using official language and logos, and even similar URLs. Always be alert.
4.  Watch for attachments and typos – Firstrust Bank will never send attachments like a PDF in an unexpected email. Misspellings and poor grammar are also warning signs of a phishing scam.

‍

What to do if you fall for an email scam

1. Change your password if you click on a link and enter any personal information, like your username and password, into a fake site.
2. Contact Firstrust Bank by calling 800-220-BANK.
3. If you lose money, file a police report.
4. File a complaint with the Federal Trade Commission or call 1-877-FTC-HELP(382-4357).

‍

Stay safe. Stay vigilant.

And remember, when it comes to your personal information, it’s better to be cautious than to be sorry.

For tips, videos, and an interactive quiz to help you spot scams, visit BanksNeverAskThat.com. And be sure to share the webpage with your friends and family.