iPhone with a security alert on the lock screen from Firstrust Bank mobile app

BE NOTIFIED OF ACCOUNT ACTIVITY

Alerts

Setting up account alerts for your mobile or online banking account can help provide additional protection from fraudulent activity, overdraft fees, and more. Choose to receive alerts through text messages, push notifications, or email, and never miss a notification again. Set up your alerts today.

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VIDEOS

HOW TO USE ALERTS

ALERTS Feature OVERVIEW

Account Alerts

HISTORY ALERTS

ONLINE TRANSACTION ALERTS

SECURITY ALERTS

ALERTS

Frequently Asked Questions

Why am I receiving alerts without setting them up?

Firstrust enables certain alerts by default in order to help protect your account(s). Those alerts are primarily security alerts so that our customers are notified of suspicious activity.

What type of alerts are available to me?

Within Firstrust online banking or the mobile app, you can set up multiple accounts, transactions, or security alerts to get notified about anything that you choose.

Types of alerts that are available to you:

  • Account Alerts - Receive notifications about account balances, payments or debits posted to your account.
  • History Alerts - Be alerted if a specific check or transaction amount posts to a chosen account.
  • Online Transactions Alerts - Set up alerts to notify you when online transactions are being conducted on your account.
  • Security Alerts - Stay in the know when your online banking account is being signed into, or another activity is happening.
  • and more!

Why are some of my alerts delayed?

Unfortunately, not all alerts are eligible for real-time delivery. Some are delivered instantly, while others may take up to 24 hours.

Why am I unable to turn off some alerts?

For account security reasons, we make some alerts mandatory. Your account security is our top priority.

FIRSTRUST MOBILE BANKING APP 

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DISCLOSURES:

There’s no charge to set Account Alerts from Firstrust Bank, but message and data rates may apply. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. Some alert types may take up to 24 hours to deliver. Alerts may not reflect all transactions. Mobile banking requires that you download the Firstrust Bank mobile app and is only available for select mobile devices and mobile operating systems. For retail customers, please see the Retail Mobile and Online Banking Agreement. Business customers, please see the Master Commercial Account Agreement. Both agreements are available at Firstrust.com/account-agreements.