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With Firstrust, it's easier and more convenient to set up Direct Deposit to your account(s).  Access this new feature by going to Direct Deposit, which is located under Services within the online banking or Firstrust mobile app menu. Simply answer a few questions and we’ll switch your payroll and government payments to be deposited into your Firstrust checking account.
Navigate to Direct Deposit under Services to enroll.
Go through Switch Direct Deposit steps to request a switch.
Switch may take up to 15 days to process. Monitor status for more information.
In some cases, your direct deposit switch request may be delayed or rejected for various reasons. This is usually due to certain employers not accepting eSignatures or having their own process in place. When this happens, you'll be notified via email and instructed on potential next steps. Check the View Existing Switches section of the Direct Deposit portal for more information.
When using Firstrust Direct Deposit service within online and mobile banking, the average time that it takes to submit a request is 90 seconds. Requests are processed and submitted within 24 hours. Once your request is received by the employer, it usually takes 5-15 business days to complete.
Our Direct Deposit service supports the ability for you to request and set up deposits for payroll from your employer, government payments, and dividend direct deposits from investment accounts.
Government payments include, but are not limited to: Social Security, veterans’ compensation and pension, dependents education assistance program, civil service survivor/annuity, etc.
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Whether you are in the office, at home, or on the go, you can manage your switches conveniently and securely online through the Firstrust mobile app or via online banking.
DISCLOSURES:
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Firstrust is partnering with ClickSWITCH® by Q2 Software, Inc. to deliver this new Direct Deposit capability within online and mobile banking. To utilize this service, the customer needs to accept the Direct Deposit by ClickSWITCH Terms of Use and E-Sign Consent. This agreement can be found by visiting Firstrust.com/account-agreements. Mobile banking requires that you download the Firstrust Bank mobile app which is only available for select mobile devices and mobile operating systems. Message and data rates may apply. FT-1332-01312024
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