Person Checking Their Credit Score on the Firstrust Mobile Banking App
PERSON-TO-PERSON PAYMENTS

PAY OTHER PEOPLE

Sending money to other people has never been easier for Firstrust customers. Now, paying friends in just a few taps right from within online or mobile banking. All you need is a Firstrust checking account and the recipient's phone number or email address.1
Fast
Fast

Money is delivered virtually instantly to most recipients2

Convenient
Convenient

Send right from Firstrust online or mobile banking

Easy
Easy

All you need is the recipient's email or phone number

personal financial management tool screenshot

Sending & Receiving Money Made Simple

Sending and receiving funds within Firstrust Bank can be done virtually instantly and does not require the need for the recipients to accept funds when they are a Firstrust customer or when their bank is set up for compatible instant funds transfers. When you want to send money to someone outside of Firstrust Bank or whose bank is not set up for instant funds delivery to their accounts, the recipient can still receive the funds you are sending, they will just be presented with convenient options to accept the funds
personal financial management tool screenshot

Send to Popular Apps Like Venmo & PayPal

When sending money outside of Firstrust, recipients will be notified via SMS (text message) or Email to select how they wish to accept funds. Recipients will be able to accept funds in a  way that is convenient: Instant funds delivery can also be made to the recipients with Venmo or PayPal accounts or the funds can go directly to their debit card. Transfers directly to a debit card may take up to three business days.
Person-to-Person Payments FAQs

Frequently Asked Questions

Currently available only to Firstrust retail customers, the 'Pay Other People' feature is designed for small transactions such as splitting lunch, paying friends back, etc. Currently, there is a minimum of $5.00 that you can send and a maximum that may vary from customer to customer. Additionally, a frequency of transaction limitation is in place to promote financial security. 
When sending money to someone who does not bank at Firstrust, the funds may go via our ‘off-network ’ flow. This means, that the recipient will receive a unique link where they will have up to 5 days to claim the funds. If the recipient doesn't claim the funds in that time period, the money will be returned to the original sending account.
Some customers may experience an error trying to access the 'Pay Other People' feature. The most common reason for this is if you do not currently have a checking account and/or an active debit card with Firstrust Bank. If you have both and still receive this error, please contact Firstrust Customer Care, and we'll work to resolve this issue for you. Our Customer Care team is available to assist you Monday through Friday between 8:00AM and 6:00PM and on Saturday between 9:00AM and 1:00PM ET.
Anyone over the age of 18 with an account at a U.S.-based financial institution that supports instant transfers via the Neural Payments Network or that has a Venmo, or PayPal account can receive your funds transfer instantly. Additionally, recipients can choose to accept their funds on their debit card, it'll just take a few days to process.
The most common errors that occur while sending money via the Firstrust person-to-person, 'Pay Other People' feature, is being under/over the transaction limit or surpassing a frequency limit. Additionally, your card management restrictions or a frozen debit card could prevent from funds being transferred. For help troubleshooting, please contact Firstrust Customer Care. Our Customer Care team is available to assist you Monday through Friday between 8:00AM and 6:00PM and on Saturday between 9:00AM and 1:00PM ET.
If you love the 'Pay Other People' feature and wish to use it more and/or send larger dollar amounts, contact Firstrust Customer Care to explore your options. Our Customer Care team is available to assist you Monday through Friday between  8:00AM and 6:00PM and on Saturday between 9:00AM and 1:00PM ET.
DISCLOSURES:
1Available to retail, consumer, customers only. Must have a valid Firstrust checking account with an active debit card to utilize the service. Firstrust Bank reserves the right to limit access to the service at anytime without prior notice. Sending methods may differ between devices. Instant deliveries are not guaranteed. Limitations may apply. 

2Anyone over the age of 18 with an account at a U.S.-based financial institution that supports instant transfers 
via the Neural Payments Network or that has a Venmo, or PayPal account can receive your funds transfer instantly. 

Venmo and PayPal are services of PayPal, Inc., a licensed provider of money transfer services.

Mobile banking requires that you download the Firstrust Bank mobile app and is only available for select mobile devices and mobile operating systems. Message and data rates may apply. Please see the Retail Mobile and Online Banking Agreement for details by visiting Firstrust.com/account-agreements.

 
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